Nonverbal Communication

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The course investigates the impact of nonverbal behavior on the communication process.  It explores how the environment, dress, appearance, movement, facial expressions, eye behavior, and chronemics affect communication.



  • Describing the role of the nonverbal channel in the communication model.
  • Locating and collecting scholarly research, on-line resources and videos, on nonverbal behavior, and writing a professional summary.
  • Using critical thinking skills to analyze a business environment.
  • Discussing the role of semi-fixed and fixed feature space within the environment.
  • Listing and describing the proxemic distances: intimate, personal, social, and public.
  • Discussing how terroritoriality affects the interaction among people.
  • Listing and explaining the advantages and disadvantages of attractiveness and unattractiveness.
  • Identifying and describing the different classic body types:  endomorph, mesomorph, and ectomorph.
  • Listing, describing, and discussing the different types of facial expressions.
  • Describing the causes of pupil dilation.
  • Differentiating between circumstances under which people gaze more often and when they gaze less often.
  • Explaining why touch is important.
  • Listing and describing touch norms.
  • Describing how an individual’s vocalics can influence whether he is seen as competent, friendly, sad, optimistic, or warm.
  • Defining emblems, illustrators, regulators, and adapters.
  • Describing how nonverbal communication can be used to persuade others.
  • Discussing the cultural differences in diversity.

Course Syllabi

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